Simple Steps
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Pack Unworn Items
Dispatch Shipment
Direct Reimbursement
Ensure garments remain clean and unwashed with original packaging intact. Enclose your packing slip or written order reference number inside.
Contact support to generate dispatch documentation or forward your parcel using your preferred trackable domestic courier service.
Once inspected at our Cimahi warehouse, funds return directly to your original payment method within five business days.
Need Assistance?
Our Cimahi support desk assists with order lookups, size replacements, and damaged garment claims without return postage deductions.